Terms and Conditions

Introduction and License

These Terms and Conditions govern your use of the services offered by Nova Scotia, an online casino operated under License: Regulated by Nova Scotia Gaming Corporation (NSGC). Our services include real-money gambling, casino games, and other gaming-related activities. By accessing or using our platform, you agree to comply with these Terms and Conditions.

Eligibility

To participate in the services provided by Nova Scotia, you must be at least 18 years old. Access to our platform is restricted to individuals residing in Canada, and users from jurisdictions where online gambling is prohibited are not permitted to use our services. It is your responsibility to ensure that you are in compliance with the laws applicable to your jurisdiction.

Account Rules

You may only create one account with Nova Scotia. Each account must be registered in your name, and you are responsible for maintaining the confidentiality of your account credentials. KYC (Know Your Customer) verification is mandatory, and you must provide accurate information during the registration process. Any misuse of your account, including sharing credentials or allowing others to use your account, may result in account suspension or termination.

Deposits and Withdrawals

Deposits and withdrawals can be made using various payment methods available on our platform. All transactions are subject to verification requirements to comply with anti-money laundering (AML) regulations. You are responsible for ensuring that you have sufficient funds in your account to cover your bets. Withdrawals will generally be processed within a timeframe of 3 to 5 business days, subject to verification and compliance checks.

Prohibited Activities

The following activities are strictly prohibited on the Nova Scotia platform:

• Cheating or colluding with other players
• Engaging in fraudulent activities
• Manipulating bonuses or exploiting promotional offers
• Using automated tools or bots to play games
• Exploiting system errors or vulnerabilities

Any violation of these rules may result in immediate account suspension or termination and possible legal action.

Limitation of Liability and Termination

Nova Scotia reserves the right to suspend, restrict, or permanently close your account if you violate any of these Terms and Conditions or if we believe there is any suspicious activity associated with your account. We are not liable for any losses incurred due to account termination or suspension resulting from violations of these Terms and Conditions or applicable laws.

Bonus Terms and General Promotional Conditions

Bonuses and promotions offered by Nova Scotia are subject to specific terms and conditions. All promotional offers will clearly outline the eligibility criteria, wagering requirements, and expiration dates. Failure to comply with the terms of a bonus offer may result in the forfeiture of the bonus and any associated winnings.

Fair Play and Game Integrity Rules

All games offered on our platform are designed to ensure fairness and integrity. We implement random number generators (RNG) to ensure unbiased outcomes for our gaming services. Players are encouraged to report any suspicious activity or potential breaches of game integrity to the support team.

Fraud Prevention and Security Monitoring

Nova Scotia employs advanced security measures to prevent fraud and protect user data. We monitor accounts for irregular activities and may conduct investigations if fraudulent activity is suspected. You are required to notify us immediately if you suspect any unauthorized use of your account.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, you should first contact the support team to attempt to resolve the issue informally. If the matter is not resolved to your satisfaction, you may submit a formal complaint. All complaints will be reviewed in accordance with our internal procedures, and we aim to respond within a reasonable timeframe.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Nova Scotia.

Responsible Gambling Measures and User Protection Tools

Nova Scotia is committed to promoting responsible gambling practices. We provide various tools to help you manage your gambling activity, including deposit limits, self-exclusion options, and access to support resources. If you feel that your gambling is becoming a problem, we encourage you to seek help from relevant organizations and utilize the available tools on our platform.

Amendments to Terms and Conditions

Nova Scotia reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to you via the platform, and your continued use of our services following any modifications constitutes your acceptance of the revised Terms and Conditions.

Contacting the Support Team

For any questions or concerns regarding these Terms and Conditions, you may contact the support team through the available support channels on our platform. We are committed to addressing your inquiries promptly and professionally.