Privacy Policy

Nova Scotia Online Casino (“we”, “us”, or “our”) is committed to protecting the privacy of our players (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws and the regulations set forth by the Nova Scotia Gaming Corporation (NSGC). By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we may collect include:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, and contact details to verify your identity and to comply with legal requirements.
• Payment Details: To process transactions, we require payment information, including banking details or credit card information. This data is processed securely by our payment providers and is not stored on our servers.
• Technical Logs: We collect technical data automatically when you use our website, including your IP address, browser type, operating system, and access times. This information helps us improve our platform’s functionality and security.
• Cookies: We use cookies and similar technologies to enhance your experience on our platform. For more details, please refer to our Cookie Policy below.

2. Purpose of Data Usage

The personal information we collect is used for several purposes, including but not limited to:

• Account Management: To manage your account, including account creation, maintenance, and secure access.
• Marketing Communication: To send you promotional materials, newsletters, and other communications regarding our services, provided you have opted to receive such information.
• Anti-Fraud Checks: To prevent fraudulent activities and to ensure the safety and security of our players and the integrity of our games.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations, we may collect and analyze your data to detect and prevent illegal activities.
• KYC Procedures: We are required to conduct Know Your Customer (KYC) checks to verify your identity and age, ensuring responsible gaming practices.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Payment Providers: We share your payment information with our trusted third-party payment processors to facilitate transactions.
• Verification Partners: For KYC and fraud prevention purposes, we may share your data with verification agencies and partners.
• Regulatory Authorities: We may disclose your personal information to comply with legal obligations or regulations imposed by authorities, including the NSGC.

4. User Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request correction of your personal data if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations.

To exercise these rights, you may contact our support team.

5. Cookie Policy

We utilize cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas of the site.
• Analytical Cookies: These cookies allow us to analyze how visitors use our website and to monitor site performance. This information helps us improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our services after any modifications to the policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please reach out to our support team. We are committed to addressing any inquiries you may have regarding your personal information and our privacy practices.

This Privacy Policy is designed to comply with the legal requirements applicable to iGaming operations in Canada and reflects our commitment to responsible gaming and the protection of our players’ personal information.